GENERAL ISSUES

IN WHICH COUNTRIES CAN I BUY ONLINE?

Online purchases can be carried out in France and all countries of the European Community.

For all deliveries outside the European community please contact us by tel: +33(0)4.73.84.93.83 or by mail: bymrsimon@gmail.com

WHERE CAN I COLLECT MY GOODS WITHOUT TRANSPORT COSTS?

It is possible to collect your goods at our store: Un Air de Voyage, 5 Rue Gustave Eiffel, 63800, Cournon d'Auvergne, during our opening hours which are:

Monday from 2pm to 7pm, Tuesday to Thursday from 10am to 12pm and from 2pm to 7pm, and on Friday and Saturday without breaks from 10am to 7pm.

The store Un Air de Voyage was opened for 16 years, and it is the platform for our website "Bymrsimon".

WILL I RECEIVE THE SAME PRODUCT AS SEEN ON THE PHOTO?

The pictures are of very high quality and display each product in detail. It is possible that you may find differences concerning products when the raw material and the manufacturing process affect the final result. This is particularly the case for craft products. On request, we can send you photos in high definition.

IS IT POSSIBLE TO RECEIVE PERIODIC INFORMATION BY EMAIL CONCERNING THE LATEST NEWS AND OFFERS "BYMRSIMON"?

"Bymrsimon" users will be able to subscribe to a newsletter, which will inform them about the promotions and new features. You can subscribe by registering on the website.

DO I NEED TO REGISTER TO BUY?

Yes, you must create an account. Once registered, you are authorized to buy online and modify your personal data.